Do you have any question? Here we try to answer your doubts.
If you don’t find what you are looking for contact us
Very easy, after choosing the Tour or Excursion you can click directly on the button that you will find in the right column on the excursion page, or by visiting the reservations page, filling out the form with all the mandatory data.
You will then send a booking request, we will contact you within 1 hour to define the details and possibly confirm the booking.
There is no obligation, we do not ask for any advance payment.
No, we do not require any advance payment to book an excursion or tour. Payment will be made when collecting the bicycles or before the start of the tour. We guarantee a flexible payment policy and free cancellation.
We offer free cancellation for excursion and tour bookings. If you wish to cancel or change your booking, please contact us as soon as possible so that we can handle the situation in the best way.
Yes, we provide helmets and other safety accessories. The safety of our customers is a priority, so it is essential to wear a helmet during body rafting experiences to ensure a safe experience.
In the event of bad weather during a tour or excursion booking, we carefully monitor weather conditions and assess safety. If weather conditions make it impossible to carry out the activity safely, we will contact you to agree on an alternative solution or to schedule a new date.
We can organize a transfer service for you, but this must be paid separately. Everything must be organized in advance so we invite you to contact us a few days before to be able to book the transfer.
Some sections of the jeep routes on Etna or the body rafting in the Alcantara Gorges can be physically demanding and during the treks there will be climbs on different types of terrain, but nothing to worry about, we are not organizing an Iron Man competition. To have a precise assessment of the level of difficulty of an activity check the “Useful information” box on the specific page for the activity you are interested in.
For each excursion, everything you need is indicated in the dedicated section.
Not all excursions have, understandably, the same price. In each dedicated section the individual cost is indicated.
Payment can be made by cash or card.
The minimum age for each individual excursion is indicated in the relevant section.
Transportation from our base point to the excursion location is included.
A WhatsApp message will be sent with driving directions.
PSR SICILIA 2014/2020
MISURA 19 – SOTTOMISURA 19.2
OPERAZIONE 6.4.c
Azione PAL: 2.2.1. “Sostegno agli investimenti per la creazione e lo sviluppo di attività extra agricole”
Strategia di Sviluppo Locale di Tipo Partecipativo (SSLT)
Piano di Azione Locale: “Etna e Alcantara: Aggregare per crescere”
Operazione 6.4.c “Investimenti per la creazione e lo sviluppo di attività extra-agricole”
“Sostegno per la creazione o sviluppo di imprese extra agricole nei settori commercio, artigianale, turistico, dei servizi e dell’innovazione tecnologica”
Ambito tematico 2 “Promozione turismo sostenibile”
Ditta: Orlando Salvatore
Comune: Motta Camastra (ME)
CUP: F59J21010690004
Atto di concessione n. 24 del 23/11/2021
Avventure Valle Alcantara & Etna
Via Nazionale, 1
98030 – Fondaco Motta (ME)
Valle Alcantara, Sicilia – Italy